- We use Royal Mail for Standard and DPD for Express Delivery.
- Orders received before 4pm (Monday to Friday) are dispatched same day, you will receive your order within 48 - 72 Hours from the date it was dispatched.
- Orders received after 4pm (Monday to Friday) will be dispatched next working day.
- If order total is £40 or above, we will dispatch it with DPD For Free (UK Mainland Only)
- Orders received before 3pm (Monday to Thursday) are dispatched same day and you will receive your order Next Day (UK Mainland Only)
- Orders received after 4pm will be dispatched next working day.
- Orders placed with DPD delivery after 3pm Friday will be processed next working day (Monday) (UK Mainland Only) as Dpd donot deliver on Weekend unless paid for Saturday or Sunday Delivery.
- Large volume orders may be subject to additional shipping charges. This will be discussed prior to your order being dispatched.
- When Order is fulfilled Tracking Numbers are instantly uploaded and Notifications are sent to the provided email or mobile number.
- If you do not receive your order within 2-3 working days from the date of dispatch, please contact Customer Services on 0151 227 1854 or email us at firstname.lastname@example.org to help you further.
- Lost or damaged orders will be replaced free of charge.
- We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for dispatched parcels delayed by third parties, for example due to poor weather conditions.