Returns & Refunds Policy
We have a 14 days return policy, which means you have 14 days after receiving your item to request a return.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can resolve it asap.
To be eligible for a return, your item must be in the same condition you received it, unworn or unused.
Please send the Parcel back to Mr Bags, 9 Paul Street, Liverpool, L3 6DX. Once we receive your Return we will Exchange or Issue you a Full Refund.
You can contact us on 0151 227 1854 or 0740 2070 301 For any Questions. We are Here to Help you, Don't Worry.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method. Please remember, it can take some time for your bank or credit card company to process the refund.